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Gmail bug wipes out 150,000 user accounts

Updated Dec 19th, 2018 7:04PM EST
BGR

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Google confirmed on Sunday that a major bug has mysteriously deleted the entire contents from within roughly 150,000 Gmail accounts. Google initially reported the problem to be more widespread, but it revised its initial estimate down from 0.29% of total Gmail user accounts to 0.08%. According to user reports, email correspondence from within affected accounts was deleted earlier this past weekend. Affected users were initially unable to log in to their accounts, and then found that their data had been deleted once access to the accounts had been restored. Accounts were essentially reset, with years worth of emails and chats having seemingly been erased. Google appears confident that the lost data will be restored, however, and it notes that users will be unable to access their accounts while engineers address the issue. “Google engineers are working to restore full access,” Google noted on its Gmail status page. “Affected users will be temporarily unable to sign in while we repair their accounts.”

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Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.